1. Introduction
DispoMatch ("we," "us," or "our") operates the website dispomatch.com (the "Service"), a platform that matches off-market wholesale real estate deals with registered cash buyers. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using the Service, you agree to the collection and use of information as described in this policy.
2. Information We Collect
Information you provide directly:
- Property submitters (wholesalers): property details (address, asking price, ARV, repair estimates, specifications, photos) and your contact information (name, email address, phone number).
- Registered buyers: account credentials (username, email address, password), your name, phone number, and your buy box preferences (target locations, property types, price criteria, deal types, exit strategies, rehab tolerance, and closing timeline).
- Communications: the content of SMS replies (e.g., YES, NO, STOP) and email replies you send in response to deal notifications, and messages you send us through our contact form.
Information collected automatically:
- Usage data such as pages visited, features used, and interactions with matches.
- Device and log information, including IP address, browser type, and timestamps.
- Session cookies necessary for authentication and site functionality.
3. How We Use Your Information
- To match submitted properties against registered buyers' buy box preferences using our AI matching engine.
- To send SMS notifications to matched buyers about relevant deals (see our SMS Policy).
- To send email notifications and digests where you have opted in.
- To connect buyers and submitters when a buyer expresses interest by replying YES.
- To operate, maintain, secure, and improve the Service and our matching algorithms.
- To respond to your inquiries and provide support.
- To comply with legal obligations and enforce our Terms of Service.
4. How We Share Information
We do not sell your personal information, and we do not share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing purposes. We share information only in the following circumstances:
- Between buyers and submitters: a buyer's name, phone number, and email are shared with a property submitter only after the buyer explicitly replies YES to a deal notification. Submitter contact details may be included in deal notifications sent to matched buyers.
- Service providers: we use third-party vendors to deliver the Service — including SMS delivery providers, email delivery providers, database hosting, and AI processing services. These providers may process your information only to perform services on our behalf.
- Legal requirements: when required by law, subpoena, or to protect the rights, property, or safety of DispoMatch, our users, or others.
- Business transfers: in connection with a merger, acquisition, or sale of assets, in which case this policy will continue to apply to your information.
5. SMS Communications
SMS messaging is central to how DispoMatch works. Our full SMS terms — including consent, message frequency, opt-out instructions, and carrier disclosures — are set out in our SMS Policy. In short: you consent to receive deal-match text messages when you provide your phone number and enable SMS alerts; message and data rates may apply; and you can opt out at any time by replying STOP to any message.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, resolve disputes, and comply with legal obligations. Records of SMS consent and opt-outs are retained to honor your preferences and demonstrate compliance. You may request deletion of your account and associated personal information by contacting us.
7. Data Security
We use industry-standard safeguards to protect your information, including encrypted connections (TLS), hashed passwords, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
- Access and update: you can review and update your account information and notification preferences in your profile at any time.
- SMS opt-out: reply STOP to any text message, or disable SMS alerts in your profile.
- Email opt-out: disable email digests in your profile or use the unsubscribe mechanism in our emails.
- Deletion: contact us to request deletion of your account and personal information.
- Depending on where you live, you may have additional rights under applicable law (such as the California Consumer Privacy Act), including the right to know, delete, or correct personal information, and the right not to be discriminated against for exercising these rights. We honor such requests as required by law.
9. Children's Privacy
The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date above. Material changes will be communicated through the Service or by email where appropriate.